Appinium and SearchUnify Announce Partnership Expansion to Broaden Content Findability

Appinium, known as the only Content Enablement Platform (CEP), announced a partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products.

In collaboration with SearchUnify, Appinium will help clients deliver a secure, contextual, and personalized content discovery experience. With seamless information discovery and real-time search insights, enterprises can unlock the true potential of enterprise multimedia and learning content.

Appinium empowers clients to leverage digital content into their internal and external workflows, including Marketing,  Revenue Enablement, Service Enablement, and enterprise-wide internal and external learning and development to drive behavior 100% in Native to Salesforce. The Appinium CEP can enable and drive content through all the workflows of the enterprise, where tracking of the content to drive behavior can be used to impact behavior and to enable organizations’ Top-line and Bottom-line results. Companies are now able to use the Appinium CEP flywheel of use cases to reduce/eliminate systems and driving the Salesforce 360. These companies will be leveraging the power of Salesforce powered by Content Consumption data  that is trusted becoming smarter AI driven organizations.

Expanding the partnership from a strategic to a trusted referral and reseller partner will enable enterprises to leverage the synergy of SearchUnify’s deep expertise in cognitive search and Appinium’s Content Enablement Platform.

“User experience with Google, Amazon, and social media has trained users to expect to search and quickly find what they are looking for and they have very little tolerance when they don’t find content easily. Therefore, to ensure users can find content in Salesforce and Appinium seamlessly when searching, the functionality provided by SearchUnify is essential to keeping users engaged. Appinium is excited to partner with SearchUnify to bring this experience to our customers. 

Think YouTube with Google Search is Appinium with Search Unify Searching all 100% in Salesforce CRM and Experience Cloud!”

Tiffany Kreinbrink, SVP Customer Experience, Appinium

“Modern enterprises are investing in engaging content platforms like Appinium to provide their users with relevant learning content for better self-service. We are excited to expand our strategic alliance with Appinium as it will empower enterprises to bring together the finest aspects of both platforms and equip them with the tools they need to thrive in the ever-evolving digital experience landscape.”

Vishal Sharma, CTO, SearchUnify

About Appinium

Appinium is the only Content Enablement Platform (CEP) that integrates digital content into your enterprise’s internal and external workflows. We are the leader in defining how content, data, and insights interact to drive organizational success. The innovative, cloud-based platform comprises a series of interconnected and configurable offerings tailored to different enterprise flows:  Marketing,  Revenue Enablement, Service Enablement,  and enterprise-wide learning. Each offering is curated by unique use cases, providing highly targeted and personalized experiences. Appinium has been recognized as the Most Innovative ISV on the Salesforce AppExchange and continues to receive 5-star reviews from our customers.

About SearchUnify

SearchUnify is a unified search cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.