Author: Nick Nieset

Posts by Nick Nieset

Brightree Transforms Client Onboarding with Flipped Learning

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Success Story Overview Industry: Healthcare Technology (Medical Billing System) Impacted Users: Vision Brightree uses Appinium as part of their Brightree Community’s Brightree University. The training content there helps their instructors onboard and train new clients to successfully use their medical billing system. They use a blended/flipped learning approach where foundational content is assigned to new […]

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Home Improvement Manufacturer experiences 30% reduction in Partner training time

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Success Story Overview Industry: Manufacturing Impacted Users: Cabinet designers, purchasing and project managers within big box retail and dealer channels Client Overview This large home improvement manufacturer combines more than a century of product craftsmanship spanning 18 brands and 7,000+ employees – making it easy for consumers to create a beautiful home. Key Challenges and […]

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Three Key Steps to Driving Certification Completions

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In the prior blog, we looked at why certification completions matter. In this follow-up blog, we will look at three key steps to drive adoption, in other words, your users are completing their certifications. We’ll end this blog with a video showing very concrete tactics we at Appinium and our clients have implemented. Step 1: […]

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The “Build it and They will Come” Fallacy…Certification Edition

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Many companies offer certifications to their partners and clients but don’t see a lot of certifications awarded.  Ever wonder why that is and what steps you can take to improve it? We hear this often. Many organizations face this issue. We sometimes call this the Build it and they will Come fallacy. Simply by providing […]

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Supercharge Your Partner Programs: Smarter Learning, Better Results

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If your organization works with Partners, you likely need a great program to ensure success in your revenue generation and business growth. And if you use Salesforce, you might already be harnessing the power of PRM built on Experience Cloud (Partner Relationship Management), which is designed to streamline and improve the partner lifecycle, from recruitment […]

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Mitsubishi Electric scales contractor certifications to over 52,000 interactions each year with Appinium

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Success Story Overview Industry: HVAC Impacted Users: Contractors, Distributors and Employees By the Numbers Vision for the Contractor Portal Key Use Cases Key Challenges Key Appinium Tools and Features Used […]

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Thunder Shortens Employee Onboarding Time from 30 days to 3 days

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Success Story Overview Industry: Salesforce SI Impacted Users: Internal (Thunder Employees) Outcomes Thunder and Thunder Academy Vision Thunder is a Salesforce Solution Integrator and Salesforce Partner. They are an all-remote team of seasoned Salesforce consultants, based from Hawaii to Brooklyn, NY. They use Appinium (100% native to Salesforce) in their Thunder Academy to skill up […]

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Appinium and SearchUnify Announce Partnership Expansion to Broaden Content Findability

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Appinium, known as the only Content Enablement Platform (CEP), announced a partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products. In collaboration with SearchUnify, Appinium will help clients deliver a secure, contextual, and personalized content discovery experience. With seamless information discovery and real-time search insights, enterprises […]

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